Shipping And Handling

We ship throughout the United Kingdom by Parcelforce. Shipping charges are at cost, based on the projected weight of the goods in your basket; our Online Shop software calculates the charges automatically upon checkout based on UK postcode. The eventual total shipping charge is determined by your choice of delivery method, and your delivery location. The shipping charge is passed on without VAT due to the goods we sell being zero rated for VAT purposes.

Delivery Schedule

Subject to stock availability we attempt to process and dispatch your order within 1 working day. Delivery time following dispatch varies depending on your location and choice of delivery method. See below for a rough guide:

Zone 1 (Typically Next Day)
England, Wales and parts of Scotland, excluding Highlands and Islands. The zone is made up of all postcodes not mentioned in zones 2 and 3.
Zone 2 (Typically 2 Days)
The Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
Zone 3 (Typically 2 Days)
Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25.
Zone 4 (Typically 2-3 Days)
International - Jersey, Guernsey, and Alderney GY and JE

As part of your order you will receive email notification of your tracking number which can be used to track the status of your delivery.

Return Policy

Due to the nature of being a food product, the goods sold by Deco Enterprises Ltd entitled you to a refund under the following conditions.

a. The goods have been badly damaged during transit and we are unable to replace them in timely fashion.
b. Where the goods are proven to be faulty.
c. Where Deco Enterprises Ltd have incorrectly filled the order.

Customs

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Deco Enterprises Ltd, you are considered the importer of all goods and must comply with all laws and regulations of the country in which you are receiving the goods.

Customs forms for all international packages list the value of your order's contents by product type.